Please attach the Additions.txt log to your reply as well.If you've, run the tool before you need to place a check mark here. The first time the tool is run, it also makes another log ( Addition.txt).It will make a log ( FRST.txt) in the same directory the tool is run.When the tool opens, click Yes to disclaimer. You can check here if you're not sure if your computer is 32-bit or 64-bit Note: You need to run the version compatible with your system. Please download the Farbar Recovery Scan Tool and save it to your desktop. If no threats were found, please confirm that result. If any threats are found click Details, then View Log file (bottom left-hand corner)Ĭlose the Notepad document, close the Threat Details screen, then click Start cleanup Once the virus database has been updated click Start Scanning Select I accept the terms in this license agreement, then click Next twice Note : Reports will be saved in your system partition, usually at C:\Adwcleanerĭownload Sophos Free Virus Removal Tool and save it to your desktop. Right-click on icon and select Run as Administrator to start the tool.Īfter reboot, logfile will be opened. Please download AdwCleaner by Xplode and save the file to your Desktop.
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